The Industry is a boutique real estate & property management agency located in the heart of Stratford. Our aim is to be the best real estate agency, and provide the highest level of customer service to our clients whilst achieving premium results and maintaining upmarket branding – all at an affordable price. In order to achieve this goal, we must constantly improve our response to clients ever changing needs and uphold The Industry’s vision, and mission statements, as well as uphold The Industry’s core values.
The Industry’s vision is to “offer a personalised and boutique real estate experience where we can expand The Industry brand to other cities, whilst continuing to provide the best customer service, satisfaction and results to our clients”.
Create an exceptional buying, selling & rental experience that goes beyond the expectations of our clients.
- It’s not the home, it’s not the photos, it’s not the marketing, it’s the people behind the service
- Take ownership
- Provide consistent product quality & branding
- Provide exceptional customer service that leaves an impression on our clients
- Respect and acknowledge others
- Strive for continual improvement to be the best
- Work as a team
- Act with integrity at all times
- Create value – provide solutions
- Timely, honest and open communication
- Have fun / enjoy what we do / celebrate success