Client Service & Property Management Administration Coordinator
Scarlett Jones joins our team as Client Services and Property Management Administration Coordinator, bringing with her many years of experience across administration, customer service, and front-of-house support.
Scarlett has built a strong reputation for being organised, approachable, and highly reliable, with a natural ability to support both clients and team members in a professional and friendly manner. Her background in customer service has given her excellent communication skills, a calm and helpful approach, and a strong understanding of the importance of creating a positive first impression.
In her role, Scarlett will be a key point of contact for clients, tenants, landlords, tradespeople, and visitors. She will assist with the smooth running of the property management department, support daily administrative processes, and help ensure enquiries are handled efficiently and with care. Scarlett will also play an important role in managing front-of-house presentation and communication, helping create a welcoming and organised experience for everyone who connects with our office.
Her attention to detail, strong work ethic, and commitment to delivering excellent service make her a valuable addition to our team. Scarlett Jones brings a positive contribution to The Industry across both our property management operations and client experience.